Privacy Policy

Privacy Policy Last updated: 14/04/2025

Roddy new Home Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.roddynewhomes.co.uk or interact with us.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

1. Who We Are

Company Name: Roddy New Homes Ltd

Company Address: Chapel House, 31b, London Rd, Sevenoaks, Kent, TN13 1AR

Company Number: 11886872 Contact Email: [email protected]

Data Protection Officer (if applicable):

2. What Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, username, title, date of birth

• Contact Data: Address, email, phone number

• Technical Data: IP address, browser type, operating system

• Usage Data: How you use our website/products/services

• Marketing Data: Preferences in receiving marketing from us

3. How We Collect Your Data

We collect data through:

• Direct interactions (forms, emails, phone calls)

• Automated technologies (cookies, server logs)

• Third parties (e.g., analytics providers, payment processors)

4. How We Use Your Data

We process your personal data for the following purposes:

• To provide and manage our services/products

• To respond to inquiries and provide support

• To improve our website and user experience

• For marketing purposes (with your consent)

• To comply with legal obligations

5. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Consent: When you have given clear permission

• Contract: When processing is necessary for a contract

• Legal obligation: Where we must comply with the law

• Legitimate interests: For running our business effectively, provided your rights do not override these interests

6. Sharing Your Data

We may share your data with:

• Service providers (IT, hosting, payment processors)

• Professional advisors (legal, accounting)

• Government bodies, if required by law We ensure any third party processes your data securely and in line with data protection laws.

7. International Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Rectify inaccurate data

• Erase your data (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, contact us at [email protected]

10. Cookies

Our website uses cookies to enhance your experience. You can control or disable cookies through your browser settings. Please see our Cookie Policy for more information.

11. Data Security

We use appropriate security measures to prevent unauthorized access, disclosure, or loss of your personal data.

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website with the “last updated” date at the top.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]

Phone: 0203 9499 600

Postal Address: Chapel House, 31b, London Rd, Sevenoaks, Kent, TN13 1AR If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://www.ico.org.uk.